Cookie Policy

Last updated: August 2026

1. Introduction and Data Controller Information

This Cookie Policy explains how Sapon Group s. r. o. ("we", "us", or "our"), with its registered office at Nedanovce 4, 958 43 Nedanovce, Slovakia (Company ID: 57074551, VAT ID: SK2122560616, Tax ID: 2122560616), uses cookies and similar tracking technologies when you access and use our application at https://vividoo.app.

This policy should be read alongside our Privacy Policy and Terms of Service. For any cookie or privacy-related questions, contact us at support@vividoo.app.

2. What Are Cookies and Local Storage?

  • Cookies: Small text files placed on your computer or mobile device by websites that you visit. They are widely used to make websites work efficiently, enhance security, and provide reporting information.
  • Local Storage: Modern web technologies (such as HTML5 Web Storage and session storage) that allow websites to store data locally in your browser. We use local storage primarily to maintain your user authentication session securely.

3. Categories of Cookies and Technologies We Use

A. Strictly Necessary Technologies (Essential)

These technologies are strictly required to enable core functionality, user authentication, platform security, and payment processing. They cannot be disabled in our systems as the web application cannot function properly without them.

  • Authentication & Security (Supabase): Stores secure session tokens and user identifiers to keep you logged into your account.
  • DDoS & Performance (Cloudflare): Detects malicious bot traffic, manages edge network delivery, and protects against security threats.
  • Payment & Fraud Prevention (Stripe): Detects and prevents fraudulent transactions during checkout and remembers payment session status.
  • Legal Basis: Art. 6(1)(f) GDPR (Legitimate Interest) and Art. 5(3) of the ePrivacy Directive (essential service exemption).

B. Analytical and Performance Cookies

These cookies collect aggregated, anonymous information about how visitors interact with our platform (e.g., pages visited, loading speed, error occurrences). They help us improve system performance and user experience.

  • Legal Basis: Art. 6(1)(a) GDPR (Consent obtained via our cookie consent banner).

4. Third-Party Cookies and Sub-Processors

Some cookies and web storage tokens are placed by third-party services integrated into our application:

  • Stripe: Used for payment processing, subscription management, and anti-fraud checks.
  • Supabase: Used for database connections, backend authentication, and session handling.
  • Cloudflare: Used for DNS management, SSL encryption, web application firewall (WAF), and asset caching.

5. How to Manage and Control Cookies

You have the right to decide whether to accept or decline non-essential cookies:

  • Cookie Consent Banner: You can adjust or withdraw your preferences at any time using the cookie settings link available in the platform footer.
  • Browser Settings: Most web browsers allow you to manage or block cookies through their settings preferences. Please note that blocking or clearing essential cookies or local storage may prevent you from logging into your account or completing payment transactions.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technical requirements, legal compliance, or operational practices. The updated version will be published on https://vividoo.app with a revised "Last Updated" date.

7. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please reach out to us at:

Stop imagining. Start generating.

Join thousands of professionals transforming properties with vividoo AI.

Try vividoo for free